Reviews and Feedback for a 5-Star Practice
Swell is a simpler way to get reviews and patient feedback. With templated review invites and multi-question surveys, it’s easy to get feedback from across the entire patient journey.
Problems Swell Solves for
Healthcare Practices
Boost and Monitor Your Online Reputation
From generating more reviews to making it easy to monitor results and even reply, Swell makes it all simple.
Enhance the Patient Experience With Feedback
Automated survey invites help you gather more crucial patient feedback, so you know which parts of the experience need improvement.
Improve Employee Retention With Anonymous Surveys
Understand what employees are thinking and feeling, so you can keep them around for the long haul.
Specialties We Work With
A Leader in
Healthcare Feedback
See a Holistic View of Your Organization
Send personalized, text-based review invitations to boost review scores on Google, Facebook, Healthgrades, and more.
Dive deep into reporting and analytics
See review and NPS leaderboards to keep tabs on location and provider performance.
Get feedback across the patient journey
Create custom multi-question surveys to understand how patients feel about their care journey.
Improve satisfaction with employee feedback
Send anonymous surveys to your staff to learn how you can improve.
Boost brand reputation with review generation
Generate reviews automatically using text-based review invites.
Manage the Entire
Practice Experience
Why Practices Love Swell
Chad Hermann
Communications Director
Kids Plus Pediatrics
Allen Jao
Office Supervisor
Farber Center for Periodontics
Jennifer Emm
VP of Operations
Dental Whale Practice Group
A Few of Our Healthcare Integrations
More Great Features
Text Message Patients
Keep communications fluid and simple by chatting with patients via their preferred method: text messaging.
Integrate With Your EHR/PMS
Integrate with most EHR/PMS systems to automate review and survey invites. Invites can go out based on criteria you determine, such as appointment types, procedure codes, providers, and more.
Engage With Online Webchat
Online WeChat lets you engage with prospects and patients directly on your website, so you can answer questions immediately.
Read and Reply to Reviews
Get notifications when you receive a review. See all reviews in one place and respond to them using pre-built templates.
Create Campaigns and Sequences
Create multi-step messaging sequences that include emails and text messages, allowing you to send review invites, survey invites, and even promotions as part of a larger campaign.
View and Share Detailed Analytics
View review totals, review scores, and review rates across Google and other platforms. See location leaderboards and account health inside one tidy dashboard.
Schedule Your Demo Today!
We’ll offer some tailored ideas on how you can get more and better feedback for your practice.