Swell helps dental practices get more reviews to draw in more patients, while also making it easy to gather crucial patient and employee feedback.
From generating more reviews to making it easy to monitor results and even reply, Swell makes it all simple.
Automated survey invites help you gather more crucial patient feedback, so you know which parts of the experience need improvement.
Understand what employees are thinking and feeling, so you can keep them around for the long haul.
Send personalized, text-based review invitations to boost review scores on Google, Facebook, Healthgrades, and more.
See review and NPS leaderboards to keep tabs on location and provider performance.
Create custom multi-question surveys to understand how patients feel about their care journey.
Send anonymous surveys to your staff to learn how you can improve.
Generate reviews automatically using text-based review invites.
Dr. Yoshita Patel
DDS & Owner,
Viera Pediatric Dentistry
Dr. Andrew Vallow
Owner, The Dental Boutique Westchase
Jennifer Emm
VP of Operations
Dental Whale Practice Group
Keep communications fluid and simple by chatting with patients via their preferred method: text messaging.
Integrate with most EHR/PMS systems to automate review and survey invites. Invites can go out based on criteria you determine, such as appointment types, procedure codes, providers, and more.
Online WeChat lets you engage with prospects and patients directly on your website, so you can answer questions immediately.
Get notifications when you receive a review. See all reviews in one place and respond to them using pre-built templates.
Create multi-step messaging sequences that include emails and text messages, allowing you to send review invites, survey invites, and even promotions as part of a larger campaign.
View review totals, review scores, and review rates across Google and other platforms. See location leaderboards and account health inside one tidy dashboard.
We’ll offer some tailored ideas on how you can get more and better feedback for your practice.