Swell Survey
Send quick, simple surveys and get honest feedback, without lifting a finger. Well, maybe *a* finger.
Check in after checkout.
What You See
An automated way to send surveys via text.
- A survey process designed to increase completion rates
- A template for adding custom questions and receiving private feedback
What Your Customer Sees
A simple text message invitation.
- No downloads or logins required to answer the survey questions
- An opportunity to share impressions honestly and efficiently
What You Can Do With Swell Survey
Send Surveys to Customers via Text or Email
Leverage the feedback from simple surveys to improve your business.
Send the Right Questions to the Right People
Customize your questions and your recipient groups.
Get Real, Honest Feedback
See how you’re doing through benchmark surveys like Net Promoter Score™.
The Features
Simple Text-Message Surveys
Automatically get feedback through highly effective and quick text message surveys.
Net Promoter Score™
Send this standard benchmark survey to get a pulse on how many of your customers would recommend you to others.
Survey Reporting and Analysis
See at-a-glance results or dive into the raw details all in one dashboard.
Easy Survey Response
Get more detailed feedback or resolve issues by chatting with survey respondents directly inside Swell.
Automated Team Assignment
Automatically assign members of your team to specific survey responses so they can correct issues ASAP.
Book Your Free Consultation
